Board of Management
The Board of Management, supervised and advised by the Supervisory Board, manages KPN's strategic, financial and organizational matters and appoints senior managers. The Supervisory Board appoints and discharges members of the Board of Management and establishes their individual remuneration within the boundaries of the remuneration policies approved by the Annual General Meeting and the recommendations by the Remuneration & Organization Development Committee.
Eelco Blok, chairman of the Board of Management and CEO
Making KPN the best service provider, with the help of all the employees: this is what chairman of the Board of Management and CEO Eelco Blok (born 1957, Vlissingen) sees as his greatest challenge. “My main motivation is the desire to perform better tomorrow than today.” Blok calls himself a man for whom content is important; he is disciplined and has a sportsman’s mentality: “always wanting to win”.
Blok has had a long career with the company that he joined as a business analyst in 1983 when it was still known as PTT. In the years prior to that he studied business economics at the Erasmus University Rotterdam and business management at the Rotterdam School of Management. “After that I deliberately chose PTT; I was looking for a combination of technology and a dynamic environment that constantly throws up new challenges. It has been the right choice, from that day to this.”
Until he joined the Board of Management in 2004, Blok held managerial positions in various parts of the company. As a member of the Board of Management, he was responsible successively for the divisions Fixed, Business Market, Wholesale & Operations, Getronics, Mobile International and iBasis. Between January 2005 and June 2006 he was corporate strategy & innovation officer and chief operating officer fixed, before rejoining the Board of Management.
Since taking office as board chairman and CEO in 2011, Blok has successfully implemented the first phase of the KPN “strengthen, simplify and grow” strategy. “In the Netherlands the customer base for broadband and television has grown, we have stabilized our market shares and successfully introduced new propositions. The extra investments we have made in networks, services and products have visibly paid off. For example, the rollout of the 4G network, the upgrade of the copper network, and the further rollout of the fiber network have resulted in an improvement in the quality of the services.”
Eelco Blok is co-chairman of the National Cyber Security Council, member of the Supervisory Board of Reggefiber Groep B.V., and chairman of the Board of Management of BASE Company.
In his free time he is a keen competitive yachtsman. Eelco is married to Annemarie Weverling. They have three children.
Joost Farwerck, Member of the Board of Management and Chief Operations Officer
Joost Farwerck (born in Hilversum, 1965) was appointed as a Member of the Board of Management on April 10, 2013. As a Chief Operations Officer his main driving forces are change, improvement and teamwork.
Farwerck studied law at the University of Amsterdam and subsequently, after launching his career, followed a variety of study courses at such institutions as the International Institute for Management Development. He started work at KPN in 1994 as a legal counsel. He then became an account manager and subsequently occupied senior management positions, becoming Secretary of the Board of Management and Supervisory Board, Head of Network and Customer Operations, Director of the Wholesale division and Director of the Consumer Residential division.
He regards KPN as the integrated access provider in the Netherlands for consumers and business customers. He wants to strengthen KPN’s market position and transform the company into an uncomplicated and customer-friendly service provider. ‘The course we have embarked on will simplify KPN dramatically, thereby making things much easier for our customers.’
In addition, he wants KPN to make a difference in Dutch society with regard to themes such as The New Way of Living & Working, Healthcare of the future, Energy-efficient and Security & Privacy.
‘Our strength at KPN is our people and the quality of our service. We are important for society and we take responsibility for this.’
Farwerck is Non-Executive Board Member of the KPN Group company iBasis. He is also Member of the Executive Committee of VNO-NCW and Member of the Board of Nederland-ICT.
Farwerck is married and is father of three children. In his free time he enjoys cycling and tennis. He also listens to music (Spotify!) a lot and reads Dutch and English literature (on an E-reader).
Jan Kees de Jager, member of the Board of Management and Chief Financial Officer
At the end of September 2014 Jan Kees de Jager (born in Kapelle, 1969) joined the KPN Board of Management and as from 1 November 2014 he also is the Chief Financial Officer.The financial man, who has a broad view on the world of ICT and telecoms, describes himself as direct, open, committed, and happy to enter into dialog.
In 1990 De Jager graduated from Nyenrode University in Breukelen as Bachelor of Business Administration. He went on to study at the Erasmus University in Rotterdam where he first graduated in business economics and social economy in 1994 and two years later with a Master's in Dutch law.
Between February 2010 and November 2012 De Jager was Minister of Finance in the Dutch Government. Prior to that he was State Secretary for Finance for three years. In those positions he gained considerable national and international financial and management experience as well as thorough knowledge of the financial markets and extensive experience with large and complex processes including far-reaching IT processes. In addition he can call upon his considerable operational and commercial expertise in the ICT sector: from 1992 to 2007 he was managing partner and co-CEO at the e-commerce company ISM eCompany. In those fifteen years he gained much knowledge of innovation, new internet technologies, web solutions, e-applications and the development of products and markets. When he left government office he returned to ISM eCompany, where he worked until joining KPN.
In the rapidly changing and dynamic market in which KPN operates, De Jager considers it a great challenge to help transform KPN from a classic telecoms company into a modern ICT enterprise. "I certainly want to contribute to that process of change. We have already made considerable progress, but we have not yet fully utilized our potential – our network, our technology and our excellent, talented personnel – not by a long stretch. If we can do that even better, we can benefit even further from the many new opportunities, such as cloud services and the Internet of Things, which will lead us to a more closely connected society."
De Jager is fond of gadgets and "everything that is connected." In his spare time he likes to drive rallies in his classic car. In that sport he once learned from a former Formula 1 driver that the brake is mainly there so you can put your foot down and accelerate away from the rest. This is a motto he would also like to apply in business.
Frank van der Post, Member of the Board of Management and Chief Commercial Officer
Frank van der Post, who has been Chief Commercial Officer since March 1, 2015, regards the telecom and IT sector as a big opportunity and a wonderful new challenge. “The trick is to be able to translate our techniques and knowhow into services that are relevant to our customers.”
Following his studies at the Hotel School in the Netherlands and then at Florida International University in Miami, Van der Post (born 1961, Oudewater) began his career in the hotel sector in 1985. His positions included that of general manager at the American and Amstel Hotels in Amsterdam and he worked for the InterContinental Group for 20 years. In 2005 he entered the employment of the Jumeirah Group, a chain of luxury hotels in the Middle East and Asia, where he occupied a variety of positions, including chief operating officer.
In 2011 he switched from the hotel sector to the aviation industry, becoming executive director of British Airways, where he was responsible for branding policy, products and the customer experience. There he raised the level of service.
With his 30 years of experience in the hotel and aviation industries he comes to KPN with customer focus and brand management experience. “The front-of-house employees are essential for a service provider like KPN: they are the link between our company, the service we provide, our targets and the customer perception.” Van der Post regards enhancing customer satisfaction and customer loyalty as an exciting task. “Just look at what the future holds in store for telecom and IT. There are going to be so many changes in the years ahead. I really want to make a contribution.”
Van der Post is married and is the father of two daughters. In his free time his favorite hobbies are golf, skiing and tennis. He also enjoys fly fishing for salmon and trout.